Last Modified January 06, 2020
Data Storage and Processing.
Personal information is the information that identifies you as an individual. We collect personal information in order to operate our Website and provide our products and services. The type of personal information we collect depends on your interactions with us and how you use our Website. Some personal information is provided by you and we receive some information from third parties, such as if you choose to engage with us on social media.
You provide us with your personal information when you:
You may choose not to provide certain personal information, however, you may be unable to use a certain product or service or be unable to access certain functionalities of our Website. For example, we need your contact information in order to respond to you when you communicate with us.
TYPE OF INFORMATION WE COLLECT
The type of personal information we collect depends on how you interact with us or our Website and may include:
Contact Information. We may collect your first and last name, email address, postal address, phone number, or other similar contact information.
Account or Billing Information. We may collect data necessary to process your payment if you make purchases, such as your credit card or bank information. We may also collect information related to your account such as your username or password.
Product Information. We may collect product information such as your purchase history, or product interests.
Demographic Information. We may collect demographic information such as your geographic location.
If you choose not to provide us with personally information, you may still access our Website, however you may be unable to use a service or unable to access certain functionalities of the Website.
INFORMATION COLLECTED AUTOMATICALLY
To improve the operation of our Website, we collect and use aggregated information which does not personally identify you. When you visit our Website, we may automatically receive your computer’s internet protocol (IP) address, your operating system and browser type, the web pages you visit on our website, the address of any referring website, and your geographic location. This information is used to operate, maintain, and manage our Website and related services. For example, we may calculate the average number of site visitors who visit a particular webpage on our website.
TO PROVIDE AND IMPROVE OUR SERVICES
We use the personal information we collect to operate our business and provide our services. We may also use personal information to understand how our website visitors use our Website in order to improve it.
We use the personal information you provide to fulfill your order. We may use trusted third party service providers to provide order fulfillment services on our behalf, for example, shipping your order to you or processing your payment.
TO COMMUNICATE WITH YOU
We use your personal information to respond to you when you contact us. We may also use your personal information to inform you of any updates or changes to your account or send you communications related to special offers or products we think may interest you. To update your preferences or to opt-out of receiving certain communications, please see How to Access and Control Your Personal Information below.
We share personal information with your consent or to facilitate the transaction of a service you have requested. When necessary, we share personal information with third party service providers who provide services on our behalf. We also share personal information if required by law, to protect our customers or others, or to maintain the security of our website and related services. We do not sell or rent your personal information to third parties.
THIRD PARTY SERVICE PROVIDERS
We may share your personal information with third parties to perform services on our behalf such as shipping orders or processing payment on our behalf. These third parties may only use the personal information that is necessary to perform the function required and may not use it for any other purpose.
Payment Processing: We use Shopify to process payments. You may learn more about Shopify’s policies at: https://www.shopify.com/legal/privacy
COMPLIANCE WITH LEGAL OBLIGATIONS
We may access, preserve, use, or disclose your personal information if we have a good faith belief that the law requires us to do so, or that it is reasonably necessary to detect, prevent, and address security, technical issues, or fraud.
We may access, preserve, use, or disclose your personal information in order to protect the rights of the business, its property, its employees and others, or to enforce our billing or contracts. If we are involved in a merger, acquisition, sale, restructuring, bankruptcy or other change in ownership, personal information may be among the transferred business assets.
Many web browsers are set up to accept cookies automatically, but you may change your cookie preferences through the options available in your web browser. You may choose not to receive certain cookies, however please note this may affect the availability of certain features of our website.
Session Cookies provide information about how a website is used during a single browser session while a user is visiting a website and usually expire after the browser is closed.
Persistent Cookies remain on your device between different browser sessions for a set amount of time in order to enable the website to remember user preferences, settings, or actions across other sites.
First-Party Cookies are cookies set by the website you are visiting. They have the same domain or subdomain as what is in your browser’s address bar.
Third-Party Cookies are set by third parties that are different from the website you are visiting. These cookies have a different domain or subdomain than what is in your browser’s address bar.
You may change your cookie preferences in your web browser settings. Please review the options available in the web browser that you are using to make changes to your cookie preferences.
We use third party analytics services to understand how our website is accessed and used to improve the performance of our website. For example, we use:
We use certain physical, administrative and electronic safeguards to protect the security, confidentiality and integrity of personal information. While no method of data transmission or storage is 100% secure, and we cannot guarantee that our network or systems will never be compromised, we take reasonable measures to protect your personal information against loss or unauthorized access. Information transmitted through our Website is encrypted. You can verify this by looking for a closed lock icon or “https” as the beginning of the web address. It is your responsibility to maintain the confidentiality of your account password. Please contact us immediately if you believe your account may have been compromised.
Our Website is a general audience site and is not intended for use by children under 13. If you become aware that a child under 13 has provided us with personally identifiable information we ask that you notify us by email at [email protected] Should we become aware that a child under age 13 has provided personally identifiable information, we will take steps to immediately delete it.
If you are a California resident, California Civil Code Section 1798.83 permits you to make an annual request for information regarding the disclosure of categories of your personal information California Design Den has shared with a third party for the third party’s direct marketing purposes. We do not disclose personal information to any third party to use for its own direct marketing purposes.
DO NOT TRACK DISCLOSURE
Do Not Track is a privacy preference that can be set in a web browser. At this time our Website does not recognize Do Not Track browser settings or signals. For information about Do Not Track, please visit https://allaboutdnt.com/.
Your Account: You can view or edit personal information connected to your account by logging into your California Design Den account online.
Email Preferences: You may choose to opt-out of receiving certain email communications from us by logging into your account and changing your email preferences or by following the instructions in the email to unsubscribe.
Access Requests: You may also contact us directly by email or postal mail to request access to, correct, change or delete your personal information.
If you contact us with a request, we may need to ask for additional information from you in order to confirm your identity. This is to ensure that your personal information is not disclosed to a person who does not have a right to receive it. Please note that we may have a legal obligation to preserve certain data.
If you are a California resident, the information below also applies to you. Certain terms used in this section have the meanings given to them in the California Consumer Privacy Act of 2018 (“CCPA”). We will fulfill each of these requests to the extent required by law.
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
You also have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request to delete, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
You may submit a request to know or request to delete, free of charge, by sending request on our email address [email protected] or you can submit the request here. Note that for requests to delete, we will require you to separately confirm that you want your personal information deleted. To verify your identity, we require you provide your name and email or your email, an order number for your most recent purchase, your billing or shipping address for your most recent order, and/or the products purchased in your most recent order. For some requests, we may also require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. Once submitted, you will receive an email within 10 days that we will use to verify your identity and provide confirmation of your request. We will respond to your request to know or request to delete within 45 days from the day we receive the request. If necessary, we may extend the time period to a maximum total of 90 days from the day we receive the request. In such case, you will receive an email notifying you of the extension and explaining the reason for the extension. Any disclosure in response to a request to know will cover the 12-month period preceding the business’s receipt of the request and will be delivered in a readily useable format, by mail or electronically at the consumer’s option.
Your request to know or request to delete may be denied for any reason allowable under the CCPA. For example, we may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Similarly, we may deny requests:
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
A real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
C)Protected classification characteristics under California or federal law
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
E)Internet or other similar network activity
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement
Such as information about your purchase preferences. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
We may obtain the categories of personal information listed above from the following categories of sources:
We may use or disclose the personal information we collect for one or more of the following business purposes:
We disclose and sell your personal information for a business purpose to the following categories of third parties:
Email: [email protected]
California Design Den
3001 Bishop Ranch, Suite 300
San Ramon, California 94583