FAQ's about Buy with Prime
What is Buy with Prime and how does it work?
Through our partnership with Amazon, Buy with Prime offers you the full Prime experience: free shipping, easy returns, and Amazon's trusted customer support. Shop on californiadesignden.com, see the Prime logo for eligible products, and enjoy these benefits – just like shopping on Amazon.
How do I make a purchase using my Prime benefits on California Design Den?
When you decide to purchase a product using Buy with Prime on our website californiadesignden.com, you will be prompted to sign into your Amazon account. You can then complete your order using your preferred payment method stored in your Amazon account.
Is this really the same delivery experience I’m familiar with as a Prime member?
Buy with Prime purchases offer the fast, free delivery and free returns on eligible products and a seamless checkout experience shoppers trust.
Where can I check the status of my order?
You can check your order status by clicking on the link in your shipment confirmation email, which will bring you to your order details page on our website, californiadesignden.com. For Buy with Prime purchases, you can’t see or track orders on your Amazon.com orders page or in the Amazon mobile app.
What is the Buy with Prime Return Policy?
Buy with Prime orders are eligible for return. To start a return, view your order status from the link in the email you received after you placed your order. You'll be able to begin the return process and print a USPS return label. For eligible orders, you will receive a full refund as long as the returned items are in resellable condition and returned within the return window. If you have questions about return eligibility or the return process, contact us at email@example.com. Buy with Prime orders are covered by the Amazon Pay A-to-z Guarantee.
Do I have to be a Prime member to use Buy with Prime?
Yes, you must be a Prime member to purchase products using Buy with Prime on California Design Den website. When you click on the Buy with Prime button, you will be prompted to sign in to your Amazon account, and your order will be processed using your preferred payment and shipping information stored in your Amazon account.
How do I initiate a return for Buy with Prime purchases?
To initiate a return for an eligible product purchased using Buy with Prime, click on the link in the order confirmation email to go to your order details page. From there you will be able to select the item(s) that you want to return and print a return shipping label. Then drop off your package at your local USPS location. Note that Buy with Prime purchases cannot be returned using other carriers besides USPS and may not be dropped off at Amazon locations such as Amazon Lockers, Whole Foods, or Amazon Go. You can verify the return eligibility of your purchase by visiting the Return Policy page.
How long does it take for me to get a refund?
For eligible orders, you’ll receive a refund once the item is dropped off and scanned at a USPS location. Otherwise, the refund will be processed once the item is received and reviewed at our fulfillment center. It could take up to seven business days for the refund to show up in your account.
Can I use Amazon gift cards, promotional discounts offered by Great Circle US or points when I use Buy with Prime?
Amazon.com gift cards, promotional discounts offered by GreatCircleUS or points can’t be used as a payment method to place an order using Buy with Prime. Amazon.com Gift Cards can only be used to purchase eligible goods and services on Amazon.com and certain related sites as detailed in the Amazon.com Gift Card Terms and Conditions.
Can I make Buy with Prime purchases if I’m not in the US?
Buy with Prime orders can only be placed and shipped within the US.
Can I set up subscriptions using Buy with Prime?
Buy with Prime does not support subscriptions.
What happens if my order is late?
Most packages arrive on time, but orders sometimes show up after the estimated delivery date. Possible reasons for late delivery include:
- Incorrect address
- Missing apartment, building, floor, or unit number
- Severe weather conditions
- Other carrier-related delays
If you do not receive your order in the anticipated time frame, we recommended that you do the following:
From your order confirmation email, click through to the order details page to check the status of your order. Your shipment confirmation email will also include a link to track your package.
On the order details page, you can confirm your shipping address.
Wait 48 hours to allow for unexpected delays.
What forms of payment do you accept?
Amazon Pay accepts credit and debit cards. Credit cards currently accepted include Visa, Mastercard, Discover, American Express, Diners Club, and JCB. Learn more about Amazon Pay payment methods.
How is sales tax determined?
The amount of sales tax charged on your orders depends on multiple factors, including the type of item purchased and your delivery address. The tax rate is the combined state and local rates associated with your address. For example, if you live in a state that does not impose a sales tax, you may still see tax calculated on your order if it is delivered to another state. Sales tax is calculated and charged at the time you place the order.
My favorite sheets!
These sheets are amazing. So soft, but not silky satin, it's a silky cotton that stays cool.
I received my pillow and unboxed it immediately to let it air out. I slept with it that night without any extra stuffing and it was amazing. As someone who sleeps very hot, the cooling feature of the pillow was a bonus!! It's still fluffy like I just got it yesterday and the extra stuffing it came with is put up just in case it does, but I suspect I won't ever use them. I highly recommend!
I received two pillowcases and immediately washed them. They aren't quite as soft as I thought they would be so I had hoped the washing would do the trick. They've held up great in the wear and tear department and did get a bit softer each time.
These pillow cases are so soft! My husband is loving them and the new grey color we have. Def recommend buying as you cannot find softer pillow cases !
I appreciated getting the opportunity to sample these pillow cases. I have never used organic cotton in my bedding and I must admit that I did feel a difference. The fabric is very soft and smooth, as well as breathable. It somehow felt cooler than my regular pillow cases. I was very please with this product and would be happy to recommend them.
My package arrived and when I opened it, I found a very nice brightly colored cardboard box, with all the company's certifications clearly stated. The pillowcases themselves were neatly wrapped in tissue paper. I opened the tissue paper, and immediately felt the material. At first touch, they felt amazing. They were soft and felt very nice right out of the package. These pillow cases are not thick but not too thin. I was ready to try them and put them to the test. They are wrinkle-resistant but that's not something I'm too concerned about. My concern was that after a few washings they might get ruined. I can tell you I washed them 3 times and they are still holding. They had a little bit of static electricity when I took them out of the dryer but manageable.I will look into buying other items from the company and recommend them to my friends as it looks like they also have a 30 day return policy. Thank you giving me the chance to try the pillows
The pillowcases are a lovely bright white, I hope they keep their brightness over time. Since I received them, I've used them every night. A 100% cotton fabric is important to me, these are. They are cool and comfortable against my sensitive skin. Easy care instructions. I have washed them twice and found they are getting softer each time. They are made well and fit my pillows perfectly, without excess material. I am pleased with them and considering purchasing the matching sheets.
Not too soft, just right in comfort. I've been sleeping better and am more comfortable.
I really like this sheet set. It actually is cooling, which is great during the warm months to keep me comfortable. The fabric is soft and smooth on my skin. The fitted sheet fit nicely over my pillow top mattress.
A nice, somewhat thick pillowcase. it is well-made, easy to use, as well as wash and reuse with better results as far as softening more without shrinkage. Love that it's organic Cotton too! Craftsmanship and quality are an added plus to this pair of covers as all. At first usage they did have awkward scent but got better over first wash -
The California Design Den - Sampling 100% Cotton 3 Piece Textured Duvet Cover and Sham Set - White Waffle King is made with high quality materials and is actually comfortable unlike other duvet covers. AND it's super washable!
I have used these for about a week and truly do like them. They are a bit stiff direct out of the package, but it is nothing that can't be fixed by a quick wash and dry. The fabric is nice, smooth, and I found stayed cool while sleeping. I woke up refreshed and had a great night's rest.
Really like these sheets! They are so soft and just keep getting softer with every wash. They keep you nice and cool on hot summer nights. The deep pockets fit my thick mattress perfectly.
We used these 100% cotton sheets on my youngest daughter's bed. She is picky about coarse/rough fabrics. She loved how these sheets stayed soft even after a few washes. There wasn't any pilling of the fabric after washing. She told me they weren't "sweaty" like some of the other sheets she has used. She gives them a thumbs up.
Why Choose us?
A SMART PICK FOR HEALTHY SLEEP
Science has shown that our bodies have been designed to sleep on natural materials for thousands of years, making cotton the ideal choice for bedding..
Exchange & Returns
Delightful customers are our #1 Priority. If you are unsatisfied with your purchase, we offer free 30 days return. Your refund will be issued to your original form of payment once the returned item has been received. To initiate a return, please email us at firstname.lastname@example.org with your order id & the reason for return.This policy is not extended for our towels, comforters, blankets & quilts. If you have any issues with any of our products after 30 days, you can write to us at email@example.com and we will try our best to resolve it for you :)
California Design Den offers complimentary expedited shipping on all orders to USA addresses. Most purchases ship within 2 business days. Priority shipping is also available for an additional cost.
These sheets were great for this hot summer. I live in socal and it's been a memorable summer this year. These sheets were perfect. They feel smooth and soft, and they don't make me feel all hot or sweaty at night. I also really liked the stitching and elastic band that is on the under sheet. The elastic makes putting the sheet on so easy. Sizing: 5/5 perfect fitting for queen size Texture: 4/5. Soft, breathable Design: 5/5. Looks good. Feels like a quality product. I will definitely buy more of these sheets.
I got the California design bedsheet through BuzzAgent for product review. I have had these for about a month now and have washed them twice. I love the fabric and these are my go-to sheets, very comfortable! The material is great quality and one of the most impressive feature is that they are actually "deep pocket", unlike other brands I have tried where I end up wrestling to get on the corner of the bed.
These California Design Den - Luxury Deep Pocket Bed Sheet Set 800 Thread Count sheets are so soft and very well made. The nice deep pocket corners stay on your matress. Very happy with these sheets and brand.
I have a linen closet full of low-quality sheets that I was duped into buying based on their false/misleading descriptions. I'm the princess and the pea when it comes to lying in bed and can feel every pill, crumb, or wrinkle on the sheets. I literally kept a disposable razor by the bed to 'shave' the pills, along with tape to remove them. It was a nightly ritual, paired with resetting the sheets to make them fit the mattress again. I have washed these sheets weekly (4 weeks now) and each time they are getting softer, but they are still smooth, feel sturdy like 800 thread count should, and fit the mattress perfectly. There is no pilling or stretching of them either.
These sheets are the best sheets I've owned. They are very easy to wash, and dry. Once I put them on my bed it was hot and humid out and thinking for how thick they felt they were going to make me feel overheated but they regulate the temperature nicely. They feel extremely soft, yet very durable. They just give you the just washed clean feeling as well days after use.