Manage Your Hospitality VIP Membership on the Go
Shop products, reorder quickly, manage inventory, and stay updated on all things California Design Den with exclusive app access.
Get in Touch
Get connected with a dedicated member of our Hospitality VIP team by emailing vip@californiadesignden.com. Schedule an appointment, get answers to questions, and review orders quickly and efficiently.
Schedule an Appointment
Frequently Asked Questions
Below you’ll find a few common questions from new members, but if there’s anything else you’d like to discuss, please don’t hesitate to reach out:vip@californiadesignden.com
Who is eligible for membership?
Who is eligible for membership?
Our Hospitality Program is open to business owners of all kinds. This includes hosts and managers of vacation rentals, short-term rentals, inns, boutique hotels, and more. Membership is granted upon review and approval of a completed application.
How do I apply for a membership?
How do I apply for a membership?
To join, complete our online application. Once your application is reviewed, you’ll receive a confirmation email with a code to access the Hospitality site.
How do I get in touch with questions?
How do I get in touch with questions?
Experience personalized, priority support through our VIP Service. Our team is here to provide one-on-one assistance with prompt responses tailored to your needs.Email us anytime at vip@californiadesignden.com or book a time that works best for you.
Do you offer free shipping?
Do you offer free shipping?
Yes, we offer free shipping within the 48 contiguous United States (excluding Alaska and Hawaii). Hawaii and Alaska customers are charged extra at checkout.
We currently do not offer international shipping.
Most orders arrive in 3–5 business days.
Is there a minimum order quantity?
Is there a minimum order quantity?
There is no minimum purchase quantity to receive the Hospitality discount.
As a VRM or RBO, what should I do if USPS delivery isn’t an option?
As a VRM or RBO, what should I do if USPS delivery isn’t an option?
If you’re a Vacation Rental Manager (VRM) or Rental By Owner (RBO) who cannot accept USPS shipments, we recommend ordering mini case packs, which are shipped via FedEx.
Note: Individual unit orders may still ship via USPS, and we cannot control the carrier in those cases.


