Disclaimer: Final sale items (mattress pads, toppers, protectors, or “Open Box”) are non-returnable.
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FAQs
What does “Open Box” mean?
Open Box items are products that were previously either returned unopened or lightly inspected. They are not in their original packaging, the product is brand new, unused, and maintains the same premium quality as our standard inventory. Each Open Box item is carefully inspected by our team to ensure it meets our high-quality standards.
Can I return an Open Box item if I am not satisfied?
No, Open Box items are final sale and cannot be returned. These items are offered at a reduced price due to their packaging, but each item meets the same quality standards as our regular products.
Are Open Box items eligible for additional discounts?
No, Open Box items cannot be combined with any additional discounts, seasonal promotions, or other offers on the website.